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Services

idataraya plans the rollout, installs the platform in the retailer's own environment, and maintains the terminals and the platform under one yearly agreement.

An engineer at work at a desk

Rollout plan and proposal

Send the outlet list, the terminal count and the tenders you take. An engineer replies with a rollout plan, a terminal list and a proposal, including any terminals the retailer already has that are supported.

Installation in your environment

asasii pos runs in the retailer's own cloud account or data centre. idataraya installs it, hardens it and keeps it current, and the retailer's team holds the keys, the backups and the data.

Support and maintenance

One team looks after the platform and the terminals for the life of the agreement.

  • Severity-based response times, measured monthly
  • Continuous monitoring from within the retailer's environment
  • A drilled backup and restore
  • Spare terminals held for the chain and swapped within the agreed window
  • Terminal swaps and firmware rollout under the yearly agreement

The yearly agreement

Software updates, the customisations made for you, monitoring, severity-based response and restoration targets, terminal swaps and firmware rollout. Hosting stays with you. It is a fee, not a percentage of sales.

Security and Malaysian compliance

The questions procurement and audit ask, answered in the platform.

Security and data overview
MyInvois e-invoicing
E-invoices on request, consolidated B2C on schedule.
PDPA 2010
Customer and staff data stay in the retailer's own environment.
PCI DSS
Card data stays with the acquirer. The terminal holds tokens only.
Single sign-on and MFA
On every console, with an ID and PIN at the till.
Dedicated devices
Terminals run only asasii pos and are revoked if lost.
Audit trail
Every action recorded and kept for seven years.

See it on your own counters

Send us the outlet list, the terminal count and the tenders you take. An engineer replies with a rollout plan, a terminal list and a proposal.